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Information for new customer

What is perfectlens?

We are an exporter of contact lenses and provide an easy-to-use online store for customers. Our system will take your order and send you e-mail updates as your order is processed and shipped. You can also contact us via e-mail should you have any question about your product, order, or the shipping process. Contact information is listed below. Please note that it is your responsibility to use the contact lenses as directed by the manufacturer and you are responsible for any problems derived from misuse. This includes ensuring that you have routine medical examinations as prescribed by your eye care professional and following his/her directions. Use only lenses prescribed to you by a certified lens care professional.

Guaranteed quality

  • All products are fully certified by the manufacturer.
  • We take every precaution during the packaging and shipping of your lenses, but it is important for you to verify the integrity of the internal packaging before wearing the lenses.
  • If there is something wrong with the internal packaging or the contact lenses, please contact us immediately by using the[inquiry form].

Company information

LM Global Enterprises Ltd.

Unit 118, 6741 Cariboo Road, Burnaby BC V3N 4A3 Canada

Mail:[inquiry form]

Location of your prescription data

lensdata

  • Please use the newest prescription provided by your eye care professionals.
  • You need to have PWR (power), BC (base curve) and DIA (diameter) information to place an order. In addition, if your contact lenses have been prescribed for astigmatism, then you need to have both CY (cylinder) and an AX (axle) data available.
  • Here are some examples of how to read your contact lens data from the packaging.

Lens data

  • PWR/SPH/D
    This represents the visual correction such as -1.00, -7.50 and -9.00. As the magnitude of the number gets higher, the visual correction gets stronger. The visual power 0.00 is available on coloured lenses for customers with no need of correction.
  • BC
    BC (Base Curve) represents the curve of the contact lens such as 8.3, 8.6, or 9.0. As the number gets smaller, the curvature increases. This helps to ensure a comfortable fit.
  • DIA
    DIA represents the diameter of the contact lens. Most of the time, DIA comes in only one size, but some lens types may have more than one available.
  • CY/AX
    Both CY (Cylinder) and AX (Axis) numbers are needed when you order contact lens for astigmatism.

Terms of use

When you purchase the contact lenses with us, you agree to the following terms:

  • Contact lenses are medical devices and your eyes must be examined by a certified lens care professional before purchasing our merchandise.
  • You need to follow the instructions provided with the contact lenses and also the guidance/instructions from your eye care professional.
  • We strongly suggest having your eyes checked periodically as directed by your physician.
  • If you notice any problems while using the contact lens, immediately remove the lenses and contact your physician.
  • You agree that you are purchasing the contact lenses for individual use, You must agree to not re-sell the products to a third party or give them to anyone other than the person holding a valid prescription from a certified eye care professional.

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