Please contact us immediately via our [inquiry form]. Be sure to include your name and order ID. We will advise you on how to exchange your previous order for new lenses.
If you’ve accidentally ordered the wrong lens, please contact us ASAP. You can do that 4 ways:
We will process your return as soon as possible. Please allow a few days.
If you’re wearing the lenses, please remove them immediately and contact us via our inquiry form. Include your name and order ID. We will advise you on how to send back the defective lenses. Do not throw out the original lens boxes, as you may need to return these to us.
Please click here for Browser Settings. If you need further assistance, contact our customer support.