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Contact Us

In response to the ever-changing situation of COVID-19. To ensure the safety of our staff while continuing to provide our outstanding services, most of our teams are now working remotely. As a result we have temporarily disabled our customer support phone line for the time being. However we will still be able to assist you through email and live chat.

Click here to track your order
You may find some answers to your questions in FAQ page.

Call Us : 1-888-595-7150 Monday to Friday: 9:00 am to 5:00 pm PST/PDT (Closed on Weekends & BC Statutory Holidays)

Live Chat  * Please find us by clicking the green icon on the bottom right. Monday to Friday: 9:00 am to 5:00 pm PST/PDT (Closed on Weekends & BC Statutory Holidays)

Email Us Fields marked with * are mandatory

Category of your inquiry *
Mail address *

eg) someone@perfectlens.ca


Please ensure to type in your Email address correctly, otherwise reply will not reach your inbox.
Name *

First name

Last name


maximum length 20 characters
Order ID

eg) CP08010110000001


If your inquiry is about delays or a defective lens please fill this in.
Inquiry *
maximum length 1000 characters

If you are using Free Webmail Account such as yahoo, Hotmail, Gmail etc., email from customer support may go directly into your spam folder, please add info@perfectlens.ca to ensure our email reaches your inbox.

You can find Order ID on My Account.

Address : 118-6741 Cariboo Road, Burnaby, V3N 4A3 British Columbia, Canada